Effective Date: 14/06/2024

At BPCIL (Biotech Pharma Center for Integrated Learning), we strive to provide high-quality educational services and support to our users. We understand that there may be circumstances requiring cancellation and refund requests. This Cancellation and Refund Policy outlines the conditions and procedures for cancellations and refunds.

1. Cancellation Policy

• Scholarship Application Fees: If you have paid an application fee for a scholarship, please note that these fees are generally non-refundable. Exceptions may be made in specific cases, such as technical errors or duplicate payments. To request a refund for such cases, please contact us at info@bpcil.in with the relevant details.
• Course and Program Enrollment: If you have enrolled in a course or program and need to cancel your enrollment, please review the specific cancellation terms provided at the time of enrollment. Generally, cancellation requests must be made within 15 days of enrollment to be eligible for a refund.

2. Refund Policy

• Eligibility for Refunds: Refunds are generally processed under the following conditions:
  • Technical errors leading to incorrect charges.
  • Duplicate payments.
  • Cancellation of courses or programs by BPCIL.
  • Other specific circumstances as determined by BPCIL on a case-by-case basis.
• Non-Refundable Fees: Certain fees, such as application fees for scholarships and administrative fees, are non-refundable unless specified otherwise.

3. Refund Process

• Requesting a Refund: To request a refund, please send an email to info@bpcil.com with the following details:
  • Your full name.
  • Contact information (email and phone number).
  • Transaction details (date, amount, and payment method).
  • Reason for the refund request.
  • Any supporting documentation or evidence.
• Review and Approval: Upon receiving your refund request, our team will review the details and determine eligibility. We may contact you for additional information if needed.
• Processing Time: Approved refunds will be processed within 10-12 business days. The refunded amount will be credited back to the original payment method used for the transaction.

4. Changes to Cancellation and Refund Policy

We may update this Cancellation and Refund Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our cancellation and refund practices.

5. Contact Us

If you have any questions or need assistance with cancellations and refunds, please contact us at:

BPCIL (Biotech Pharma Center for Integrated Learning)
Email: info@bpcil.in

Thank you for choosing BPCIL. We are committed to providing excellent service and addressing any concerns you may have regarding cancellations and refunds.